RoomArt Privacy Policy

Last updated: October 9, 2026

This Policy describes how Daedal AI Studio LLC uses information in connection with RoomArt.me. Contact us at support@roomart.me with privacy questions or requests.

Information used to provide RoomArt

Depending on what you do on the site, we may handle:

  • Creation inputs: room photos, reference images, style selections, descriptions, prompts, and generated or refined artwork and previews.
  • Order and support information: contact details, shipping address, selected product details, Stripe Checkout and payment-status information, order history, and messages you send to support.
  • Essential service information: consent choices, session or order identifiers, and limited technical, security, and diagnostic information needed to operate and protect the site.

Payment cards are handled through Stripe Checkout. RoomArt does not intentionally collect full card numbers in its application.

How we use information

We use creation inputs to generate and display artwork and room previews, prepare a print file, process an order, provide support, prevent misuse or fraud, protect the service, and maintain order records. We use contact and order information to handle payment status, shipping, order communications, and support.

We do not use a visitor’s uploaded room images or artwork for advertising merely because the visitor used RoomArt or placed an order.

Service providers and disclosures

RoomArt uses service providers to operate the service. They may process information for the relevant service:

  • OpenAI processes creation inputs used for AI-assisted image generation and related image processing.
  • Google Drive stores prepared print files. The current print workflow may use a shareable file link so Gelato can retrieve the prepared file to produce and fulfill a canvas order.
  • Stripe processes checkout payments and provides payment-status information.
  • Gelato receives the print file and the fulfillment information needed to produce and ship a physical order.
  • Railway and Cloudflare support the hosting, delivery, and protection of RoomArt.me and its services.
  • SendGrid delivers order and support emails, requested saved-design links, and optional saved-design reminders. Saved-design emails do not use open or click tracking.
  • Intercom is an optional support tool. It is loaded only after you enable the site’s support/preferences choice and it is configured.

We may also disclose information when reasonably necessary to comply with law, respond to a lawful request, protect people or the service, or address fraud or security incidents.

Your choices

The site presents first-party choices for essential operation, support/preferences, analytics, and marketing. Essential operation includes the site’s consent storage and security-related functions. Support, analytics, and marketing choices start off. Optional support tools load only after the relevant choice. Analytics or marketing measurement may be used only when the relevant choice is enabled and that measurement is configured; your visit or purchase alone is not consent to those optional uses.

You can change these choices through the site’s cookie preferences control. Changing a choice affects future optional browser activity; it may not remove information already processed for an order or stored by a provider.

Saved designs and email choices

If you ask us to email your design, we store your email address and a reference to the prepared canvas. The private return link lasts seven days and grants access to that design; do not share it. You can separately request reminder emails on days 1, 3, and 5 after saving. Reminders are sent only after you open the saved-design link and while no purchase has been recorded, with at least 24 hours between emails. Missed earlier reminders are skipped. Earlier requests for a single reminder remain limited to one. Order confirmations are separate from these optional emails.

Every saved-design email includes an unsubscribe link. Unsubscribing stops future saved-design and reminder emails; it does not stop order or support messages. Saved-design contact records are removed after 90 days. We retain a keyed address fingerprint to honor opt-outs. This does not delete separate order records or print assets needed for fulfillment.

With analytics consent, first-party measurement records coarse creation stages and verified purchase events under an opaque visitor identifier. With both analytics and marketing consent, it can associate a visit and purchase with an approved campaign label. It does not include room photos, prompts, email addresses or payment-card details in analytics events. Event retention is limited to 90 days; reports cover only visitors whose current consent permits inclusion.

To detect and investigate service failures, essential reliability reports record fixed error and creation-stage codes, coarse error categories, timestamps, and opaque incident references. Provider failures can also include allowlisted technical codes, image-size and reference-mode labels, numeric status codes, and provider request references. These reports do not contain prompts, images, email addresses, IP addresses, page URLs, or exception messages. Browser reports require a valid service session and are rate limited; the session identifier is used to enforce the limit and is not stored in the incident report. Reliability reports operate independently of optional analytics and marketing choices. Incident database records are retained for up to 30 days with a cap of 10,000 records. Hosting logs may retain the same limited incident metadata under the hosting provider’s retention settings.

Browser signals and activity across sites

RoomArt does not currently interpret a browser “Do Not Track” setting as a separate privacy instruction. Use the site’s cookie preferences control to manage optional support, analytics, and marketing activity. The launch candidate keeps optional analytics and marketing off unless the relevant choice and provider configuration are both enabled. Targeted-ad measurement will remain disabled until RoomArt has completed the applicable opt-out and browser preference-signal review.

When an optional third-party support, analytics, or marketing tool is enabled, that provider may receive browser information and may be able to relate activity across sites according to its own service and privacy terms. In the current launch candidate, Intercom is the only optional browser support tool identified above, and it loads only after the support/preferences choice and configuration are enabled.

Retention and requests

We keep information for operational purposes such as creation, fulfillment, support, security, and recordkeeping, and may keep it when law or a provider’s requirements call for it. The specific saved-design and analytics periods above apply to those records; separate operational records may have different retention needs.

To ask about access, correction, deletion, or another privacy concern, email support@roomart.me. We may need information to identify the relevant record and evaluate the request. A request is not automatically completed, and applicable law or operational obligations can affect how it is handled.

Changes to this Policy

We may update this Policy when our practices or the service change. We will post the updated version and its date here.